Evans Garment Restoration Restoring More, So Claims Cost Less with
One of the Industry’s Only Patented Processes

98% Customer Satisfaction Rate!

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EGRSuccessfully Restore 95% of Soft Goods with Evans: The Soft Goods Innovators!

Replacing soft goods (shoes, belts and purses) instead of restoring them can take up an astonishingly large amount insurance policy limits.

Due to major advancements in soft goods restoration, items that only a short while ago would have been classified as beyond repair can be restored for far less than an outright replacement would cost. In fact, up to 95% of soft goods brought in for restoration can be returned to like-new condition.

The use of ozone as a deodorizer in the field of garment restoration is not a new advancement, but doing so in water that is highly saturated with ozone as opposed to in an air chamber greatly lessens the chance of further damage or adverse effects on the item to be restored. It also dramatically reduces the time investment, as air ozone treatments sometimes can take days to complete while high-saturation ozone washing removes even heavy smoke odor in minutes.

The type of detergent used in the process is also extremely important when restoring leather soft goods. During the tanning process, all leathers have natural oils removed, which are then replaced by synthetic oils to create a wearable product. It has been proven that modified textile detergents cannot successfully clean soft goods because such detergents do not replace oils lost either as a result of the original damage or in the cleaning process.

Washing soft goods in the cold water, ozone and detergent mixture accomplishes three things. First, the combination of the three elements ensures that any odors will be completely removed. Second, any soot or soil that is on the leather is loosened and suspended. Lastly, the special detergent formula imbues synthetic oils and moisture back into the leather.

This third and final point is crucial, as many in the industry have often been under the impression that soft goods made from animals just could not be restored properly. The methods that are being used now have been carefully formulated to deal with such obstacles.

After the items are cleaned using the above process, they are carefully dried and thoroughly inspected. Any remaining damage from smoke or water as well as lingering odors are detected and corrected. After inspection, the items are sprayed with a special finish. The spray process can also involve the addition of dyes and special treatments if necessary to do the very best in returning the leather to its original state.

This is what makes restored soft goods look so close to new, as this chemical finish is the same product that is used by many of the world’s leading shoe companies, which is applied to leather goods when they are manufactured.

The items are then closely inspected for a second time, stuffed with tissue and wrapped separately before being boxed to return to the policyholder in the most pristine condition possible.

The finishing process is the critical element in successful restoration of soft goods. Cleaning alone is simply unable to return soft goods to pre-loss condition (or better!)

Christine T., Arlington Heights, IL
“Thank you for your fine and prompt service. Everything was perfect when it came back. Thanks!”

Melissa D., Dallas, GA
“Thank you for making a bad situation as pleasant as possible. Very personable staff. Great job!”

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